Shipping policy

SHIPPING POLICY

Last Updated: October 1, 2026

At HHM Traders, we aim to deliver your orders safely and as quickly as possible across Pakistan.

Shipping Coverage

We currently offer delivery across Pakistan through our courier partners.

Delivery Charges

Free Shipping Across Pakistan is offered on eligible orders/promotions displayed on our website.

Shipping charges or promotional shipping conditions may change depending on the applicable offer.

Delivery Time

Orders generally take approximately 2–5 working days for delivery.

Delivery times may vary depending on:

Customer's city/location
Courier operations
Weather conditions
Public holidays
Remote-area delivery
Unforeseen operational delays

Order Processing

Orders are generally processed after successful order placement and confirmation.

We may contact customers by phone or WhatsApp to confirm order details before dispatch.

Tracking

Once your order has been shipped, tracking information may be provided through the available courier tracking system.

If you need assistance with your shipment, please contact our support team with your order number.

Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect address, incorrect phone number, incomplete information, or customer unavailability, additional delivery/return arrangements may apply.

Delayed Deliveries

HHM Traders is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, weather, road closures, public holidays, natural events, or other unforeseen circumstances.

Damaged Parcels

If your parcel appears damaged, please record the condition clearly in your complete, continuous unboxing video before opening/testing the product.

This video may be required to process a damage-related claim.